Staff Analyst, Customer Experience


About Us

Mailchimp is a founder-owned and highly profitable company headquartered in Atlanta. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business. We offer our employees competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing.

What you'll do at Mailchimp
  • Analyze large behavioral data sets to create a complete picture of the Mailchimp customer, their behaviors, needs, etc.
  • Analyze multiple types of data that provide a complete picture of users behavior
  • Manage sitewide tagging framework, implementation spec, and engineering requirements
  • Lead complex analytics requirements conversations and communicate with stakeholders to plan analysis approach
  • Create new reporting and dashboards, data infrastructure, and queries to track key marketing metrics
Our Hiring Process
  • Step 1: Recruiter phone screen
  • Step 2: Hiring manager Zoom interview
  • Step 3: Homework assignment (accessing technical skills)
  • Step 4: 2 Zoom Interviews with leadership and cross functional partners
  • Step 5: Offer extended

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