Manager, Service Desk

Metrolinx

About Us

Metrolinx is an agency of the Government of Ontario and its goal is to create a transportation network that enhances the prosperity, sustainability and quality of life for the Greater Toronto and Hamilton Area. It leads the planning in the region with its Regional Transportation Plan that guides the work and investments of the organization.

What you'll do at Metrolinx
  • • Manages performance of IT Service Desk and EUC activities
  • • Responsible for the development and maintenance of standardized work practices and processes
  • • Leads and manages the development and deployment of end-user computing device refresh strategies
  • • Leads the development of an asset management program and CMDB
  • • Responsible and Accountable to manage, maintain and publish IT Services KPIs
Benefits
Our Hiring Process
  • Step 1: Apply
  • Step 2: Phone Screen
  • Step 3: Interview
  • Step 4: Background & Reference Checks
  • Step 5: Offer

Contact Metrolinx

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