Pre Sales Senior Solutions Consultant

New Relic

About Us

The world’s best engineering teams rely on New Relic to visualize, analyze and troubleshoot their software. New Relic One is the most powerful cloud-based observability platform. Our customers trust New Relic to improve uptime and performance, add greater scale and efficiency, and accelerated time to market.

What you'll do at New Relic
  • Support the sales team with qualifying opportunities, demonstrations, guided trail support, POC execution, RFP responses
  • Drive adoption, optimization, and integration of our products within clients’ digital and IT infrastructure
  • Evangelize new product features & provide client feedback to New Relic product management and engineering groups
  • Enable success in post-sales technical processes: installation, deployment, training, and technical check-ups
  • Ensure timely resolution of client issues by coordinating support responses and critical issue management
Benefits
Our Hiring Process
  • Step 1: Recruiter Phone or Video Screen
  • Step 2: Hiring Manager Phone or Video Screen
  • Step 3: Panel Interviews (a series of back to back, one on one, or small-group interviews
  • Step 4: Technical Assessment

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