Community Manager

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Location

This is a remote position, with preference for Atlanta, GA or remote. Women Who Code is headquartered in Atlanta, GA.

Type

Full-time

Company Overview

Women Who Code is a 501c3 non-profit dedicated to inspiring women to excel in technology careers. As an organization, we have executed more than 14,000 free learning events around the world, garnered a membership exceeding 290,000, and have a presence in 122 countries.


We believe that a team dedicated to making our industry better should reflect the diversity within it. We take our Code of Conduct seriously, and encourage those of groups traditionally underrepresented in technology to apply.

Job Description

WWCode is looking for a Community Manager to join our team! The Community Manager will work closely with our global community of volunteers to support programs. This person is responsible for developing and optimizing community management processes and programs while building relationships and celebrating success at Women Who Code.


We’re looking for an innovative and energetic problem-solver who is excited to mobilize and motivate our community. A key goal for this role is to transform our volunteer engagement model to be flexible, scalable, measurable, and rewarding. 

Key Responsibilities

Volunteer lifecycle

Develop outreach programs to ensure strong pipeline of future leaders

Enhance volunteer recognition efforts, amplifying and celebrating the work of the most active leaders

Support volunteers through improved access to training and communication

Host recurring check in sessions with larger groups (i.e. monthly Leader Hangouts, weekly Slack messages) and opportunities to check in 1:1

Deliver consistent and branded communications on important organization updates


Community & event management

Collect and organize global community insights into actionable items 

Identify opportunities to engage with community via social media 

Elevate exciting events and conversations to communications team


Operations

Ensure local network operations, volunteer onboarding, and support needs are met

Co-create volunteer handbook with community

Create self-directed learning process for ongoing leader training


Always

Consider team bandwidth and activate strategic mindsets when evaluating new programs for WWCode to adopt

Represent WWCode in a positive manner and inspire and mentor others to be their best

Qualifications

Experience in non-profit program, community management, or similar field

Knowledge of tech industry culture

Knowledge of and passion for diversity and inclusion best practices

Time management and ability to meet deadlines

Excellent verbal and written communication skills

Strong organizational skills and ability to multitask  

Problem-solving and decision making skills

Passion for inspiring women to excel in technology careers

Willingness to travel when appropriate

Nice To Have

Experience within the Women Who Code community

Tech background

Hiring Process